How to respond to the dissemination of false information and slander against our company on social media and the internet

Thank you very much for your continued use and support of Nekodamari Kobo brand products.

Although we have not previously made this public, we have been consulting with and cooperating with experts and taking action against social media accounts that have been spreading false information and posting slanderous comments about the Nekodamari Kobo brand and our company.

Our company believes that it is undesirable for a situation to develop into a controversy on social media, a public forum, that could cause offense and concern to an unspecified number of people, and therefore has remained silent without making any rebuttals and has left the matter to a specialist institution to handle the matter.

We would like to offer our deepest apologies to all concerned parties, customers who use Nekodamari Kobo products, and everyone who has expressed an interest in this matter for the concern and concern caused by this judgment and decision.

The suspect has now been referred to the prosecutor's office, so we would like to report this as the conclusion of this case.

Going forward, in managing the Nekodamari Kobo brand, we will work with experts to take strict action against any words, actions or behavior that deviates from social common sense, so that stakeholders and customers can use our products with peace of mind.

After this notice, we will not be releasing any more information on this matter. Please refrain from contacting us with any inquiries.

In addition to this case, we have also confirmed cases of SMS messages being sent by people pretending to be from our company, as well as confusing information of unknown veracity. Therefore, we ask that you please be careful when using social media.

Please check the company profile section of this website for our official account.

Nekodamari Kobo Co., Ltd. Company Profile – Nekodamari Kobo Direct Online Store (nekodamari.work)

Furthermore, there have been no changes to the website domain, email address, head office address, etc. since the brand was launched.

If you have any inquiries regarding Nekodamari Kobo, please contact us.

Contact Us – Nekodamari Kobo Direct Online Store (nekodamari.work)

Our thoughts on social media management are posted in the Social Media Policy and Community Guidelines below.

Community Guidelines – Nekodamari Kobo Direct Online Store (nekodamari.work)

Social Media Policy – ​​Nekodamari Kobo Direct Online Store (nekodamari.work)

April 23, 2024

Nekodamari Kobo Co., Ltd.