Description based on the Specified Commercial Transactions Act
Description based on the Act on Specified Commercial Transactions
Transactions conducted over the Internet (electronic commerce) are included in mail order sales under the Act on Specified Commercial Transactions. Pursuant to Article 11 of the "Act on Specified Commercial Transactions," we hereby display the following information.
Seller Name
Nekodamari Kobo Co., Ltd.
Sales Manager
Director Yoko Tanaka
location
〒456-0053 Aichi Prefecture, Nagoya City, Atsuta Ward, Ichiban 2-24-3
*For international shipping, shipping fees vary depending on the region.
Bank transfer payment: Please pay the bank transfer fee.
* In the case of orders, etc.
Payment Method
・Credit card payment
・Bank transfer *For orders, etc.
Payment period
・Credit card payments: Payment will be made at the time of purchase. The billing date will vary depending on the card company.
Please note that for made-to-order products or pre-ordered products, which have longer delivery times than usual, payment may be withdrawn before the product arrives.
Delivery time
- For regular sales products--We will ship within 1-2 business days after confirming your order. ・For pre-order products, delivery schedules are listed on the website.
Special sales conditions, such as product sales quantity
Since each item is handmade, we cannot mass-produce them at once. Therefore, if you are planning to purchase multiple items of the same product at the same time and we do not have enough stock, please contact us in advance to discuss the required number of items and the delivery date.
Returns and Exchanges
Generally, we do not accept returns of products once they have been delivered. ・If the fault is ours, such as a defective product or shipping error, we will cover the return shipping costs. If you wish to return the product for personal reasons, you will be responsible for the return shipping costs.
others
If you have any questions, please feel free to contact us. Contact us from here
